IT/IS Engineering Operations Manager

Job Code: 8466BR
Primary Location: Salt Lake City, UT
Other Locations:
Job Type: Full Time
Category: IT

IT/IS Eng-Ops Manager

Reports to the Global Head of IT/IS at Boart Longyear.

Position Summary:

The IT/IS Manager will oversee a team that specializes in SysOps
and NetOps functions; Network, Storage, Server, Infrastructure, Cloud and Cyber
initiatives. This position will define,
manage, and promote various development activities for Sys/Net Ops best practices,
including continuous integration, delivery, testing, and continuous monitoring.
This position will work collaboratively with an Oracle ERP team to design best
practices and automate processes. It will also have direct responsibility for global
Network and Server infrastructures with their associated architectures. You
will apply knowledge of the latest trends in industry as well as engage with internal
teams to consult and implement sound practices. This position will continually report
the current state of systems as well as recommend areas for improvement.

Required Knowledge, Skills and Abilities:


o Managing complex
projects through traditional and Agile methodologies

o Managing, coaching, and
mentoring administrative staff in their career progression

o Experience
working in multi-org, multi-currency or/and multi-language environments is

o Knowledge
of Purchasing, Procurement and Order Management workflows.

o Hands-on with SQL, Shell
scripting, XML/BI Publisher

o Knowledge of Forms Builder,
Reports Builder, Java, etc.

o Managing a diverse team of

o Working knowledge of Python,
C, Azure, AWS, Linux, Python, Django, Git, Jenkins, Java, Docker, Chef, Splunk

o Familiarity with Cloud migration
strategies, compute, data forensics, and storage

o Experience working with Data
Centers, Networks, Systems and Security Architectures

o Windows/Linux Server
Administration and Oversight

o Enterprise level storage
systems and arrays

o Database structures and

o All supporting IT
systems and applications

Telephony, Switching, Routing, Firewalls, Telecom, etc.

o Cloud Automation,
Migration, and Virtualization strategies

Ability to:

o Communicate technical
information to non-technical audiences

o Operate effectively in a
team environment

o Hold team members

o Manage time effectively
and operate with minimal supervision

o Effectively understand
and communicate Boart Longyear’s value and suite of offerings

o Install, configure,
administer and troubleshoot LAN, WAN, Storage and Server related equipment

o Oversee Server and Applications
functions and roles

o Perform Database, Code Development
and ERP Business roles

o Write
maintainable application code to efficiently implements business requirements.

o Work with fellow
developers to provide on-time and complete features, documentation and peer

o Serve as final escalation
point for Engineers on unresolved issues

o Perform proactive tasks
for infrastructure to maintain the highest level of stability

o Perform ongoing review
of environments

o Provide projects recommendations
to improve stability & performance

o Develop written project
plans with specific timelines

o Assist with vetting of
new technology and solutions

o Work closely with
Vendors and 3rd parties for product and services

In-depth understanding of:

o Terminology and
implementation of network technologies

* Firewall rules, configurations,
and troubleshooting

* Routing protocols and

* Cable plant and physical

o IT supporting
technologies such as: DNS, DHCP, AD, IPAM, TACACs, RADIUS, etc.

o Windows Server: All versions

o Linux O/S’s: Major

Hands on experience with:

o Hypervisor based
virtualization platforms (VMWare / Hyper-V)

o MS SQL / SQL Server

o Oracle / Oracle
Application Framework

o NetApp / EMC or similar

o Migration strategies
from physical to virtualized systems

o Migration strategies
from physical or virtualized to Cloud environments

o Cloud:

* AWS – EC2, S3, Glacier, Direct
Connect, CloudFront, CloudTrail, etc.

Basic Qualifications:

Bachelor degree in Computer Science or related field

5-10 years’ management experience in the IT field

Ability to manage multiple tasks simultaneously

Possession of excellent oral and written
communication skills

Possession of excellent problem solving and conflict
resolution skills

5+ years of software development or operations
related position

5+ years of experience with managing complex

5+ years of experience with managing, coaching, and
mentoring staff

2+ years of experience with DevOps and automation
frameworks: Chef, Docker, Puppet, or Jenkins

5+ years of experience with NetOps / SysOps

Experience working with senior level management

Knowledge of data storage, file systems, relational
databases, SQL, etc.

BS or MS in Computer Science and or Engineering degree

Additional Qualifications:

Experience with scripting languages, including
PowerShell, Bash, PHP, Python, Java, Node, or Ruby

Any Industry Certification: Cisco, AWS, etc.

Job Type: Full-time

Required education: Bachelor’s

Required experience: Management: 5 years

Required language: English