Boart Longyear Customer Service Representative in Adelaide, Australia
Customer Service Representative
Performs a variety of duties associated with maintaining positive customer relations pre and post sales. May perform activities within product service, repair, customer relations, warranty claims and similar areas. Resolves problems escalated through other departments or Sales. Coordinates with a wide variety of functions within the company and provides liaison with customers during post delivery times. Typical activities may include reviewing warranty claims, discussing product capabilities and problems in light of customer needs. Resolves problems and discrepancies regarding shortages, over shipments, defective products, repairs and the like. Resolves return credit problems. Maintains relationships with customers.
Education and Experience:
Typically requires High School diploma or Equivalent and a minimum of 0 – 1 years related experience.
Auto req ID: 10203BR
Job Code: 230004 Customer Service Rep 4.09.Administrative
Function: Sales and Marketing
Region (Business Group): APAC
State/Province: South Australia