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Imagine yourself working with the world’s largest Drilling company. Explore opportunities today.

Boart Longyear and You

Find more growth and greater rewards.

When you explore Boart Longyear, you’ll discover a team of fellow travelers who are shaping career success above and below the surface.

If you are looking for a more rewarding job and a wider platform to work on, you’ve come to the right place. We serve customers worldwide and ship product to more than 100 countries. Our global footprint becomes your career road map.

70% of the earth is covered with water. The rest belongs to us. The people of Boart Longyear are focused on driving exploration technology, building relationships with our key customers, and leveraging our unique products and service mix.

One of our key goals lies in creating a consistent customer experience across our entire global platform. Our performance improves as we focus on consistency in training, processes, equipment and delivery in every region, mine site and operating environment.

Now, we just need to get you on the team!

Diversity

Our Commitment to Equality, Diversity, and Inclusion.

At Boart Longyear we believe that diversity means complimentary minds working together and when we achieve this, the result is a safer and more efficient place of work for us all. The future of Boart Longyear will be one where we transform our workplace to make our tasks easier, safer and more appealing to a greater number of people. By modifying our workplace and the type of equipment and tools we use, Boart Longyear’s vision is to create an environment that is more attractive to the broader population and welcomes all unique attributes a person possesses.

Benefits

Supporting our workforce and their personal needs

Here at Boart Longyear, our people are our greatest asset. We strive to provide competitive benefits packages in every country that we work in. The benefits available in each part of the world can vary based on different laws and regulations. Apply today and we can share with you in greater detail the benefits available to you in your local area.

Serving the global mining and drilling industry since 1890.

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Desktop Administrator | Boart Longyear Jobs

Job Information

Boart Longyear Desktop Administrator in Forrestfield, Australia

Job Description:

Boart Longyear has been a leading provider of drilling products and services to the global minerals industry for over 125 years. As the industry’s only integrated drilling services and products provider, we combine engineering excellence, global manufacturing facilities and the most experienced drilling services group in the business.

The Desktop Administrator’s main role is to ensure smooth day to day functionality in all areas I.T related; ensuring all users have the correct hardware/software needed to complete their job function. Swift problem resolution is major part of the Desktop Administrators role, working with all levels of Support globally when the need arises. The position will support the activities of the corporate desktop support team, including response to trouble tickets; configuring, testing, and installing new PCs; and upgrading, diagnosing and repairing installed PC systems.

Want to know a little more about the role? Day-today responsibilities include:

  • Installation and support of specific drilling software

  • Resolution of Field based/off network computer issues

  • Simultaneous support over multiple sites sometimes requiring travel

  • Respond to client related incidents and requests within established time limits and service levels

  • Support Microsoft Windows PCs including clients running both current and recent versions of the Windows OS

  • Support of MS Office suite apps including Outlook, Word, Excel, Access, and PowerPoint

  • Support with Cybersecurity ideology in the client environment using tools such as 2FA, Antivirus, Antimalware, least privilege permissions.

  • Support mobile devices on Android, iOS and Windows

  • Coordinate/provide input to technical team and aid in bringing the best practice solutions

  • Document business processes, configurations, and other associated functional specifications

  • Support internal customers on issue resolution, requirements gathering, strategic initiatives, etc.

  • Work and communicate effectively with the regional and global IT teams

A few other things we’re looking for:

  • Bachelor's degree or corresponding work experience

  • Minimum of 3+ years of experience with Microsoft Systems

  • Microsoft skills including; Remote Desktop, Active Directory, Windows OS and Microsoft 365

  • PC Administration skills including: Asset Management, OS deployment via imaging technologies, PC hardware troubleshooting

  • Familiarity with WAN/VPN connectivity and troubleshooting

  • Proactive approach to problem identification/rectification

  • Customer focused and approachable to all levels of the business

  • Candidates must be fully vaccinated against COVID-19, a Vaccine Digital Certificate/ Immunisation Record will be required.

Our varied range of services and products requires bringing together diverse and complimentary people. At Boart Longyear our aspiration is to create an environment that welcomes all unique attributes a person possesses.

If you are interested in this role, we invite you to apply now.

Auto req ID: 12867BR
Job Code: 300012 IT Support Service Rep 2.09.Administrative
Function: Information Technology
Region (Business Group): APAC
Country: Australia
State/Province: Western Australia
City: Forrestfield